BillGO Exchange Resource Hub

Customer Success Center

Frequently Asked Questions

Answers to BillGO Exchange's most frequently asked questions.

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How to Process a BillGO Exchange Payment

Did you receive your first payment through BillGO Exchange? Here's what to expect!

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Security Best Practices

Our best practices when it comes to setting up multi-factor authentication (MFA) for your BillGO Exchange account.

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How to Add a Secondary Contact

Going on vacation or need an extra set of eyes? Add your accounts receivable co-workers to your company's account!

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How to Set Up Multi-Factor Authentication (MFA)

Make sure your account is secure as possible by setting up your preferred method of MFA.

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How to Sync Account Number Format

In order to provide you with the accurate payments, we ask that you add your account number format to your business profile.

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How to Update Your Biller Profile

How to add payment addresses, enter additional business names, and set your account number format.

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How to See When Your Payments Expire

Using the "Expires Today" filter, you can see which payments require your immediate attention.

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Why Multi-Factor Authentication is Critical to Your Business

BillGO Account Director Nick Zambole shares the benefits of using MFA within the BillGO Exchange portal.

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Behind the Payments: How Lori Wilson Turns AR Into One of the Easiest Parts of the Day

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Momentum Makers: Enhancing Customer Experiences - and the Bottom Line

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Momentum Makers: Driving Greater Workflow and Cashflow Efficiencies

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Momentum Makers: A Gamechanger for Payments Processing

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Momentum Makers: Keeping Check Fraud at Bay the Easiest, Most Secure Way

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Momentum Makers: Tackling Accounts Receivable with Greater Speed, Ease and Security

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